Privacy Policy

Last updated: October 2, 2026

Woossox (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit or buy from Woossox.com, how we use it, and the choices you have.

Information We Collect

• Information you give us: name, email, phone number, shipping and billing address, order details and messages you send to our support team.
• Payment information: payments are processed by secure third-party providers (card processors, PayPal, Google Pay and Afterpay). We do not store full card numbers on our servers.
• Automatically collected information: IP address, browser and device type, pages viewed and how you reached our site, collected through cookies and similar technologies. See our Cookie Policy.

How We Use Your Information

• Process, ship and deliver your orders, including sharing delivery details with carriers
• Send order confirmations, tracking numbers and service messages
• Provide customer support, returns and warranty service
• Prevent fraud and keep our website secure
• Improve our website, products and services
• Send marketing emails only if you choose to receive them – you can unsubscribe at any time

How We Share Information

We do not sell your personal information. We share it only with service providers who help us run our business – such as payment processors, shipping and freight carriers, website hosting, email and analytics providers – and only as needed to provide their service, or when required by law.

Data Retention

We keep order and account information for as long as needed to provide our services, honor warranties (at least the 3-year warranty period) and meet legal, tax and accounting requirements.

Data Security

Our website uses SSL encryption, and we use reasonable technical and organizational safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work hard to protect your data.

Your Rights, Including California Residents

Depending on where you live, including under the California Consumer Privacy Act (CCPA/CPRA), you may have the right to know what personal information we hold about you, request a copy, ask us to correct or delete it, and opt out of marketing. We do not sell or share personal information for cross-context behavioral advertising in exchange for money. We will not discriminate against you for exercising your rights.

To make a request, email info@woossox.com with the subject line “Privacy Request”. We may need to verify your identity before completing the request.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.