Assembly & Installation Policy
Last updated: October 2, 2026
Woossox products are shipped partly assembled to keep them safe in transit. Final assembly is simple, and our team is here to help every step of the way.
Typical Assembly by Product
| Product | What you need to do | Approx. time |
|---|---|---|
| Cordless leaf blowers | Attach the blower tube, charge and insert the battery | 5 – 10 minutes |
| Battery and gas push mowers | Unfold and secure the handle, attach the grass bag, charge the battery or add oil and fuel | 10 – 20 minutes |
| Gas tillers and cultivators | Attach the handlebar, depth bar, side discs and control cables; add oil and fuel | 30 – 60 minutes |
| Riding lawn tractors and zero turn mowers | Install the seat, steering wheel or lap bars, roll bar (where applicable), connect the battery, check tire pressure, add oil and fuel | 1 – 2 hours |
Important Before First Use
- Gas engines ship without oil and fuel. Add the recommended oil and fresh fuel before starting – starting without oil will damage the engine and is not covered by the warranty.
- Fully charge batteries on cordless products before first use.
- Read the owner’s manual and safety instructions before operating.
What’s Included
Each product includes an owner’s manual with step-by-step assembly instructions and any special tools needed. The exact contents are listed under What’s in the Box on each product page.
Assembly Support
Need help? Our team provides free assembly guidance by live chat 24/7, and by phone at +1 (937) 325-4016 or email at info@woossox.com during business hours.
Professional Installation
Woossox does not offer on-site assembly or installation services. If you prefer, you may hire a local outdoor equipment technician at your own cost.
Warranty and Assembly
Assembling your product yourself according to the owner’s manual does not affect your 3-year warranty. Damage caused by incorrect assembly or by operating the product without oil is not covered.
Returns After Assembly
Products that have been assembled but not used can still be returned within 30 days of delivery, with no restocking fee, if they are complete and repacked securely. Gas products must never have been filled with fuel or oil. Return shipping is paid by the customer, except for damaged, defective or incorrect items.
Contact Details
- Store Name: Woossox
- Website: Woossox.com
- Address: 8400 Miramar Rd, San Diego, CA 92126, United States
- Phone: +1 (937) 325-4016
- Email: info@woossox.com
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT). Closed on weekends and major US holidays.
- Chat Support: Live chat available 24/7 on Woossox.com